Lobster Ink The world's leading hospitality learning platform

Lobster Ink hospitality learning platform

Lobster Ink is an online hospitality education system that trains staff and management across 40 countries and 80 nationalities around the world. Course material includes Bar, Wine, Spirits, Service, Housekeeping, Guiding and International Standards. The education platform is simple yet powerful, and contains detailed high-definition video lessons and online assessment tools.

The Lobster Ink system allows any number of establishments (and their students) to sign up for specific courses. The platform comprises student and manager portals. The student portal allows students to view content, write and review assessments, and monitors their results and progress through the curriculum assigned to them. The manager portal focuses on providing the information on how their students are performing and reporting, which students are excelling and in which areas students are having problems. The platform is managed via a backend allowing Lobster Ink administrators to manage groups, establishments, students, documents, and course material (courses, levels, subjects, questions).

Skipjack also developed The World Masterclass of Whisky for the Let's Sell Lobster Group, a similar education system where members can learn about Whisky and write assessments defined by a course structure.


  • HTML + CSS + jQuery
  • Twitter Bootstrap
  • PHP
  • MySQL Database
  • Amazon S3 + Cloudfront

Student Portal

Students log into a portal to write and review online assessments, edit profiles, access documents and manuals, view the blog and watch video lessons.

Student Dashboard

The student portal contains a dashboard which displays latest assessment results, medals earned, and results for all courses, levels and subjects.

Manager Portal and Reporting

Managers monitor student progress via the manager portal, which contains data on activity, progress and achievements, and allows exporting of reports.

High-definition Video Lessons

Students view high-definition video lessons before writing assessments. Videos are integrated using Flowplayer and hosted on Amazon S3 and CloudFront.

Internal Messaging System

Lobster Ink contains an internal messaging system, allowing administrators to communicate directly with establishments, managers and students.

Advanced CMS

A custom-built CMS allows Lobster Ink administrators to manage students, managers, establishments and all course material.